Tell us about your issue

    Your name

    Your email address

    Your phone number

    Your customer code

    The order number concerned

    The product concerned

    The reason of the issue

    Pictures to show us the issue (max. 3 files, 5MB each)


    The quantity concerned

    Tell us more about the issue

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    In case your complaint is accepted, what would prefer?

    A replacement (with the possibility to add other products for free shipping)A credit noteNothing, I just wanted to let you know, for you to improve, and support you. Go on that way!Other

    If needed, how do you wish to be contacted?

    By emailBy phoneBy WhatsAppOther

    You can always also contact us by email to customercare@jurassicfruit.com. Our opening hours are from Monday to Friday, 9:00 to 13:00 & 14:00 to 18:00. You can also call us at +49 201 75 89 96 50 during our opening hours.